Safety and Security of Guests, Employees and Assets The guest, who comes to a particular hotel, comes with an understanding that he and his belongings both will be safe and secure during his stay at the hotel. At the same …
What is Hotel ? DEFINITION OF HOTELS : Hotel is defined by British law as a Place where a bonafide guest receives food and shelter, provided he is in a position to pay for it and is in a receivable …
Safe Deposit Locker Safe deposit locker is a facility provided by hotels to the in-house guests to keep their valuables and important documents in safety during their stay at the hotel. Hotels may provide this facility with or without charges …
Hotel Front office Coordination – Interdepartmental Communication Hotel Front office Coordination between front office department and other departments is required to ensure maximum satisfaction for the guests. The front office department has to exchange necessary information about the guests with …
Hotel Human Resource and Hotel Front Office Front Office Managers must be skilled at handling a diverse work force made up of people of varying ages, ethnic backgrounds, cultures and values. Hotel Human Resource and Hotel Front Office Managers have …
Hotel Front Office Department #FrontOffice #BNG #HotelManagementKolkata Front Office– #FrontOffice is a part of a larger division called Accommodation or Room division headed by a Director of Accommodation Division. The front office as the name suggests is the first and …
Check out process in hotel – Guest check out – Departure Procedure The guest departure stage of the guest cycle involves several procedures designed to simplify check out and account settlement. These procedures include: Enquiring about additional recent charges- The …
Elements of Hotel Yield Management – Hotel Front Office The following elements must be included in the development of a successful revenue or hotel yield management strategy: Group room sales Transient or FIT room sales Food and Beverage activity Local …
THE HOTEL REVENUE MANAGER – Hotel Front Office Hotel Revenue manager help maximize their property’s room revenue. The Hotel Revenue manager for a property is the person responsible for maximizing the room revenue on a daily, monthly and annual basis. …
Hotel Front Office Glossary Hotel Front Office Glossary is compiled with various important terms used in today’s hospitality industry. Account Balance – Difference between charge and credits in an account Account – Summary of all cash and credit transactions Accounts …








